Find quick answers below, or reach out and our team will get back to you as soon as possible.
Check that Canary has camera permission in your device settings and try again with good lighting.
Make sure your volume is up and you're connected to the internet. Canary can play audio even in silent mode.
Trouble logging in or resetting your password? Email us and we'll help you get back in quickly.
Search for a word in the dictionary or scan it from a book, then tap to save it. You can choose an existing deck or create a new one to keep your vocabulary organized.
Open the Scan tab, take a photo of the page (or pick one from your gallery), then tap the words you want. You can pinch to zoom for more precise selection, and save everything to a deck.
Check that your device volume is turned up and you have an internet connection. Canary is designed to play audio even when your phone is on silent mode.
Go to your Profile and open Training reminders. Choose the days, how many times per day, and the times you'd like to be reminded. Make sure notifications are enabled in your device settings.
Open your Profile and select Delete Account. This permanently removes your data and cannot be undone. If you need help, email us at contact@canary.app.br.
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